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Skift Take

At the moment’s podcast seems to be at Wi-Fi on American Airways, modifications to Hyatt’s loyalty program, and a multiyear deal between Journey.com Group and AWS.

Good morning from Skift. It’s Friday, December 1. Right here’s what it is advisable to know concerning the enterprise of journey right now.

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Episode Notes

American Airways is planning to enhance its in-flight Wi-Fi entry on regional jets, permitting passengers to simply verify emails, browse the web, or stream movies.

The provider plans to put in high-speed Wi-Fi on round 500 regional plane beginning subsequent 12 months in partnership with satellite tv for pc providers supplier Intelsat, writes Skift’s airline reporter, Meghna Maharishi.

Whereas American already has high-speed Wi-Fi obtainable on 900 mainline plane, the provider stated it desires to the identical Wi-Fi service and speeds on its regional plane, with the aim of accelerating the overall variety of satellite-connected plane to greater than 1,400. 

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Subsequent, Hyatt plans to enhance its resort loyalty program in January, experiences senior hospitality editor Sean O’Neill. 

Hyatt’s most notable change might be to broaden the flexibility of program members to present some advantages to family and friends in one-off presents. Earlier than this, solely sure members have been in a position to share perks, which the corporate stated has been extremely standard. These members might solely share their advantages by reserving a visit on behalf of another person, utilizing factors or certificates.

However come January, they’ll be capable of lengthen these advantages to somebody who booked and paid for a visit on their very own. Advantages embrace free breakfast and the opportunity of a free late checkout.

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Lastly, Journey.com Group stated Thursday that it has chosen Amazon Internet Companies as its “strategic cloud supplier” in a multiyear deal meant to drive improvements in journey bookings, personalised suggestions, and customer support, writes Skift tech reporter Justin Dawes.

China-based Journey.com Group owns Journey.com, Skyscanner, and different journey websites. 

AWS is internet hosting a convention this week in Las Vegas, the place it introduced the Journey.com partnership in addition to a lot of different new applied sciences for the journey business. 

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Journey.com Group plans to enhance the reserving course of, optimize flight pricing, and create personalised journey planning capabilities for shoppers, amongst a gaggle of different initiatives the companions have been engaged on.

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