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Learn Expedia CEO Peter Kern’s Letter to Workers



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Skift Take

Expedia Group has performed some heavy lifting in recent times. However as CEO Peter Kern has mentioned, the work isn’t over.

In a letter to staff — obtained by Skift — after the information broke that he’d be stepping down in Might, Expedia Group CEO Peter Kern mentioned there have been occasions when he wasn’t positive whether or not the multiyear reorganization of the corporate was going deep or quick sufficient.


Throughout his four-year reign as CEO of Expedia Group, Peter Kern, led a serious revamping of the corporate, pruning far-flung manufacturers world wide, introducing massive know-how adjustments, consolidating advertising groups that typically labored at cross-purposes, and launching a revamped loyalty program.

Kern additionally guided the corporate by means of the pandemic.

Expedia Worker Letter

Right here’s the corporate letter that Kern despatched to Expedia Group staff world wide after market shut in New York:



As you should have simply seen in our earnings day press releases there may be some massive information which will have come as a shock. Sure, because of all of you and your exhausting work, I will likely be stepping down on the finish of my contract and handing the reigns to Ariane in the midst of Might. I say because of you as a result of it was all the time the plan (hope) that I’d be capable of shepherd this transformation by means of inside my 4 years and arrange the crew to hold on. To be sincere, I had my moments once I wasn’t positive we’d get far sufficient quick sufficient, however as we continued to speed up by means of final yr and into this yr, I noticed we had in reality made it. Now, I’ll be the primary to say that we’re by no means performed, and even throughout the bounds of our transformation we nonetheless have loads of ending work to do. However the greatest hurdles are behind us, the work is accelerating and I’m assured we’ll solely get higher and sooner from right here.

After I began right here, I didn’t know precisely what I’d be moving into and even that we’d tackle such a dramatic and daring transformation. And as soon as we had, I truthfully didn’t understand how lengthy it could take us to get it performed. I shared that you simply had a particular alternative to work at a big firm with the willingness to rework, to disrupt, to do the exhausting stuff it takes to rewrite the way forward for a mature enterprise. That sooner or later you’ll look again and, regardless of the exhausting work, be grateful that you simply started working right here throughout such an necessary time within the firm’s historical past. I for one, really feel that approach.


Tomorrow, I’ll share extra about how a lot of a definite pleasure it has been to be on this journey with all of you. I’m grateful that I’ll depart Expedia within the arms of such a succesful crew, which I helped construct and has my utmost confidence. Ariane and I’ll work carefully on the transition to ensure that is as seamless as attainable. To be clear, that is actually no excuse to take your eyes off the prize – we’ve got numerous work to do in 2024. I plan to be sprinting by means of the tape on the finish of my time period, leaving as they are saying, “all the pieces on the sphere.” Relaxation assured although, I’ll not be far, returning to my perch as Vice Chairman and all the time out there to Ariane and all of you to assist nevertheless I can.


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